Effective Date: November 18, 2025

1. Introduction

Nimbus Cleaning Lab (“we,” “us,” or “our”) operates in the Boston, MA, and New Hampshire (NH) regions. This policy describes how we collect, use, and share your personal information when you use our website or book our services.

2. Information Collection

We collect information you provide directly to us when you request a quote, schedule a service, or communicate with us. This includes:

Identifiers: Your name, email address, phone number, and service address.

Commercial Information: Details of the services you purchase (Home, Airbnb, Commercial, Office, Regular Cleaning).

Payment Data: We use secure third-party payment processors to handle payment information. We do not store full credit card details on our servers.

3. Use of Information

We use the collected information solely for the following business purposes:

To schedule and deliver the requested cleaning services in the Boston and NH regions.

To process payments and send receipts or service-related communications.

To respond to your inquiries and improve our customer service.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share data when necessary to perform our services:

Service Providers: We share your address and service details with our trusted cleaning team members.

Legal Compliance: If required by law or necessary to protect our rights, property, or safety.

5. Contact Us

For questions regarding this policy, please contact us at simonyassis1984@gmail.com.